YMCA of Greater Cleveland
  • 11-Aug-2021 to 10-Nov-2021 (CST)
  • Wellness
  • Lakewood, OH, USA
  • $8.80 - $9.50
  • Hourly
  • Part-Time

At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

Wellness Consultants are responsible for assisting in membership growth and retention through leadership and continuous follow through with members. Task include phone and in-person interaction with prospective and current YMCA members, administrative activities such as membership and program enrollment, and on-boarding new members through the new member orientation process

Pay Rate: $8.80 - $9.50 per hour

Open Positions: 2

Available Hours: 15-20 hours per week

Location: Lakewood Family YMCA

ESSENTIAL FUNCTIONS:

  • Creates and maintains a member-focused atmosphere to build personal and meaningful relationships with YMCA members, participants, volunteers, guests and donors.
  • Conducts cause-driven facility tours for prospective members.
  • Intentionally introduces members to one another and encourages conversation to promote relationship building among members.
  • Supports the membership staff in delivering general member services, Daxko processes, and phone calls.
  • Regularly circulates through the Wellness Center, actively and purposefully interacting with members.
  • Provides support to members in individual goal achievement as established in new member orientation process.
  • Understands, demonstrates, and clearly explains the proper use of Wellness Center equipment.
  • Schedule and deliver new member orientation sessions.
  • Ensures the disinfection, cleanliness and maintenance of all Wellness Center equipment. Reports any damaged or broken equipment to Wellness Director.
  • Accurately complete data entry and maintain records on new members, renewals, program participants and guests.
  • In collaboration with all branch departments, assess program and service options provided to ensure the needs of the community are being met.
  • Manage prospective member data through leads, tours, walk-ins, IC calls, referrals, guest passes, terminations, and prospects from campaigns.
  • Ensure point-of-sale connectivity through wellness coaching and other programs and services.
  • Be visibly involved with members, volunteers and staff in a positive, friendly manner that communicates and demonstrates the YMCA's core values of caring, honesty, respect and responsibility.

MININMUM QUALIFICATIONS:

  • High School Diploma or GED required. Associate degree preferred.
  • Experience in sales and service preferred.
  • Experience in health and wellness strongly preferred

Certification(s) and Requirements

  • Certification in CPR at the level of Basic Life Support or Professional Rescuer, Basic First Aid, and Emergency Oxygen Administration and associated-determined safety training required within 90 days of hire.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift/move up to 50lbs
  • Ability to perform frequent amounts of sitting, standing, waling, reaching, stooping, kneeling, bending and or instructing others for the duration of their shift.

WORK ENVIRONMENT:

  • The noise level in the work environment is usually moderate to noisy
  • May be required to work outside and on occasion may encounter inclement weather.
  • Maintain a clean and orderly work environment.
  • Performs work in an office setting with moderate levels of noise, sitting for long periods of time, repetitive motion using computers and phones, with exposure to fluorescent lighting
Full Job Description
YMCA of Greater Cleveland
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